Monday to Thursday 8.30am -9pm
Friday’s 8.30am -7.30pm
Saturday 9am to 7.30pm
Closed Sunday’s & Public Holidays
PH: 08 8284 5588
Munno Para Family Medical is a fully accredited General Practice.
Please call the practice for an appointment.
Urgent appointments will always be given priority.
Longer consultations are available
Please advise the Reception Staff if you require extra time.
Fees & Billing Arrangement
We bulk bill all patients with current Medicare card. If fees are applicable, they will need to be pa At Consultation.
Payment can be made by cash EFTPOS or credit card.
Workers Compensation patients must provide a claim number each time they present for a consultation or otherwise full payment will be required on the day.
Walk-ins will be allocated the first available consultation when available.
After Hours & Emergency Care
13SICK National Home Doctors – 13 74 25
Dr Abdullah Al Jobair
Dr Shadrack Angwenyi
Dr Frank Graham
Dr Nele Leenders (F)
Dr James Siow
Home visits are available for regular patients whose conditions prevent them from attending
If you have been referred for a test, please ensure you contact us to make an appointment within two to three days to discuss your results with your Doctor. You will be contacted by the Clinic if any results return requiring urgent attention. Results will not be provided over the telephone.
Our practice is committed to preventative healthcare. You have the option of registering to receive healthcare reminders that are appropriate to your care.
Management of Patient Health Information
Our appointment system caters for urgent, on-urgent, complex, planned chronic care and preventative healthcare.
Staff will take your details, and will only interrupt a consultation if the problem is urgent.
Referrals and engaging with other services
Our practice regularly engages with local health services, such as Specialists, Allied Health and Hospitals. If required, your GP will provide Information (a referral letter) to plan and facilitate optimal patient care.
Please speak to a member of Administration staff, if you have suggestions, or unhappy with the service you have received. Alternatively, you can contact the SA Health & Community Complaints Commission (HCSCC) Toll Free 1800 232 007 www.hcscc.sa.gov.au
Patients who require Communication Services
Patients who require communication assistance are asked to let the reception staff, know when making the appointment.
We advise patients that they have the right, and are encouraged, to participate in decisions about their health.
Please dial 000 or attend the nearest hospital
In an emergency.
The nearest hospitals to the Practice are:
Lyell McEwin Hospital
Haydown Rd, Elizabeth Vale SA 5112
(08) 8182 9000
Gawler Health Service
(08) 8521 2000
21 Hutchinson Rd, Gawler East
For the most up-to-date
Information please visit:
and preventative healthcare.
If you cannot attend an appointment you have booked, we require a minimum 2 hours’ notice to allow us time to contact other patients who are waiting to see a doctor. Otherwise, we may charge a cancellation fee of $10.00
The ‘personal information’ we collect includes your name, date of birth, address/es, contact details, Medicare number, healthcare identifiers and health fund details. Medical information may include medical history and any care you may need. GPs need information about your past and present health in order to provide you with high-quality care.
Our practice follows the guidelines of the RACGP’s Handbook for the management of health information in general practice, 3rd edition (the Handbook). The Handbook incorporates federal and state privacy legislation, and the Australian Privacy Principles, which requires that your personal information is kept private and secure.
Your medical records
This practice takes steps to ensure that your medical records:
If you are uncertain why information is being requested, please ask your GP or the practice staff.
If you wish to remain anonymous while accessing healthcare services, please talk to the practice staff.
Providing your information to other GPs
In this practice, it is normal for all GPs to have access to your medical records. If you have any concerns about this please discuss them with your GP or practice staff.
It is important that other people involved in your care, such as medical specialists and other healthcare professionals, are informed of the relevant parts of your medical history, so they can provide the best care for you. Your GP will let you know when this is necessary.
Providing your information to others
GPs respect your right to decide how your personal information is used or shared. For example, this may be sharing your health information with specialist doctors. Personal information that identifies you will only be sent to other people with your consent, unless there are exceptional circumstances. Gaining your consent is the guiding principle used by this practice in using and sharing your information.
Our practice will not share your personal health information with anyone else or another organisation unless:
In the above cases, only information necessary to meet the requirements will be provided. Your health information will not ordinarily be sent overseas unless:
Using health information for quality improvement and research
This practice may use patient health information to assist in improving the quality of care we give to all our patients, by
reviewing the treatments used in the practice.
Your information held by the practice may be used in research projects to improve healthcare in the community; however, this information will not include data that can identify you.
The information used for research, including the publication of research results, will not be in a form that would allow you to be identified, unless the research serves an important public interest. In such cases, identifiable medical records can be used for medical research without your consent under guidelines issued by the Australian Government. Before providing such identified information, your GP will discuss with you the information that she or he is obliged to disclose.
Security of information in the practice
Australian privacy legislation applies to all personal health information recorded in electronic and paper records. All records must be kept secure to protect against unauthorized access. This practice complies with these requirements to protect your information.
Access to your health information
You may ask practice staff about any aspect of your healthcare, including information contained in your record. You can request access to your medical record and any other information the practice records about you.
If you request access to your medical record, your GP will need to consider if there may be a risk of physical or mental harm to you or any other person that may result from disclosure of your health information. Your GP may need to remove any information that will affect the privacy of other individuals.
Sharing information is important for good communication between you and practice staff. Your GP is able to provide a full explanation of the health summary or medical record you are provided access to.
Depending on what is involved, you may be asked to contribute to the cost of providing the information.
This practice does not engage in direct marketing.
Resolving concerns regarding the privacy of your health information
If you have any concerns regarding the privacy of your personal health information or the accuracy of the information held by the practice, you should discuss these with practice staff. Inaccurate information can be corrected or your concerns noted in your record. For legal reasons, the original notes will be retained.
If you have questions or a complaint about the privacy of your personal information please ask to speak to the privacy contact officer at the practice.
Further information on privacy legislation is available from:
Office of the Australian Information Commissioner, 1300 363 992, www.oaic.gov.au
ACT Health Services Commissioner, 02 6205 2222, www.hrc.act.gov.au/health
Health and Disability Services Complaints Office, Western Australia – 1800 813 583 www.hadsco.wa.gov.au/home/index.cfm
Information and Privacy Commission, New South Wales – 1800 472 679, www.ipc.nsw.gov.au/privacy/ipc_index.html
Office of the Health Services Commissioner, Victoria – 1300 582 113 www.health.vic.gov.au/hsc/index.htm
Office of the Information Commissioner, Northern Territory – 1800 005 610 https://infocomm.nt.gov.au
Office of the Information Commissioner, Queensland – 07 3234 7373 www.oic.qld.gov.au
Ombudsman Tasmania 1800 001 170 www.ombudsman.tas.gov.au
Health and Community Services Complaints Commissioner (HCSCC), South Australia – 08 8226 8666 www.hcscc.sa.gov.au
Munno Para Family Medical
Munno Para Shopping City
Shops 1-4, 600 Main North Road
Smithfield, SA 5114
P: (08) 8284 5599 F: (08) 8284 5599