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Opening Hours
Monday to Thursday 8.30am -9pm
Friday’s 8.30am -7.30pm
Saturday 9am to 7.30pm
Closed Sunday’s & Public Holidays
PH: 08 8284 5588
Munno Para Family Medical
is a fully accredited General Practice.
Practice Services
Children’s Health
Women’s Health
Mental Health Psychotherapist -Counsellor
Physiotherapist
Exercise Physiologist
Endocrinologist (Diabetes & Hormone Specialist)
Dietitian
Gynaecologist
Pathology
Modern Medicine -traditional levels of care
Personal Attention -you’ll never feel rushed
Appointments
Please call the practice for an appointment.
Urgent appointments will always be given priority.
Longer Consultation
Longer consultations are available
Please advise the Reception Staff if you
require extra time.
Fees & Billing Arrangement
We bulk bill all patients with current Medicare
card.
If fees are applicable, they will need to be pa
At Consultation.
Payment can be made by cash EFTPOS or credit
card.
Workers Compensation patients must
provide a claim number each time they present for a consultation or otherwise full payment will be required on the day.
Walk-in Appointments
Walk-ins will be allocated the first available
consultation when available.
After Hours & Emergency Care
13SICK National Home Doctors – 13 74 25
Practice Doctors
Dr Abdullah Al Jobair
Dr Shadrack Angwenyi
Dr Frank Graham
Dr Nele Leenders (F)
Dr James Siow
Home Visits
Home visits are available for regular patients whose conditions prevent them from attending
Test Results
If you have been referred for a test, please ensure you contact us to make an appointment within two to three days to discuss your results with your Doctor. You will be contacted by the Clinic if any results return requiring urgent attention. Results will not be provided over the telephone.
Reminder System
Our practice is committed to preventative healthcare. You have the option of registering to receive healthcare reminders that are appropriate to your care.
Management of Patient Health Information
Our Practice is committed to maintaining the confidentiality of your health information. For further details, please ask to see our Privacy Policy.
Consultations
Our appointment system caters for urgent, on-urgent, complex, planned chronic care and preventative healthcare.
Communication/Telephone Policy
Staff will take your details, and will only interrupt a consultation if the problem is urgent.
Referrals and engaging with other services
Our practice regularly engages with local health services, such as Specialists, Allied Health and Hospitals. If required, your GP will provide Information (a referral letter) to plan and facilitate optimal patient care.
Patient Feedback
Please speak to a member of Administration staff, if you have suggestions, or unhappy with the service you have received. Alternatively, you can contact the SA Health & Community Complaints Commission (HCSCC) Toll Free 1800 232 007 www.hcscc.sa.gov.au
Patients who require Communication Services
Patients who require communication assistance are asked to let the reception staff, know when making the appointment.
Patient Rights
We advise patients that they have the right, and
are encouraged, to participate in decisions about their health.
Emergencies
Please dial 000 or attend the nearest hospital
In an emergency.
The nearest hospitals to the Practice are:
Lyell McEwin Hospital
Haydown Rd, Elizabeth Vale SA 5112
(08) 8182 9000
Gawler Health Service
(08) 8521 2000
21 Hutchinson Rd, Gawler East
For the most up-to-date
Information please visit:
www.munnoparafamilymedicalcom.au
Communication/Telephone Policy
and preventative healthcare.
Cancellations:
If you cannot attend an appointment you have booked, we require a minimum 2 hours’ notice to allow us time to contact other patients who are waiting to see a doctor. Otherwise, we may charge a cancellation fee of $10.00